Visitor Services and Membership Coordinator

The Litchfield Historical Society in Litchfield Connecticut is seeking a Visitor Services and Membership Coordinator. Reporting to the Executive Director, the Visitor Services Coordinator maintains the database of constituents, processes gifts, membership renewals, and generates reports as needed for the Board. This position works directly with the director to coordinate the Annual Appeal and works with Board committees to plan and execute 1-2 Fundraisers a year, as well as various donor events. Responsibilities include registration and event tracking for all public programs and events, writing press releases, e-blasts, and social media posts; and design of materials for fundraisers, exhibits, and other special events. The Coordinator supervises volunteer coverage of the Museum front desk, maintains the Museum gift shop and updates the website and online calendar. This position is the public face of the museum and the first person most visitors see. The Visitor Services and Membership Manager will interact with all staff members, the Board of Trustees, volunteers, interns, and the general public. The position requires strong interpersonal skills and a professional, friendly demeanor. The coordinator must be self-motivated, have excellent research, writing, and communications skills, and be able to effectively work as part of a team.

The position is full time and will require frequent evening and weekend work.

Qualifications: M.A. in American History, Museum Studies, or a related field is preferred. Candidates should be familiar with all programs in MS Office. Experience using eTapestry or other similar donor database and Adobe Creative Suite is a plus. To apply please send resume, cover letter and list of references to cfields@litchfieldhistoricalsociety.org.